Privacy Policy
Effective Date: September 2026
Last Updated: September 2026
OmAadi Villa (“we,” “our,” or “us”) operates the website omaadivilla.com. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or book a stay at our property.
1. Information We Collect
Personal Information You Provide
When you make a booking inquiry, contact us, or use our services, we may collect: your full name, email address, phone number, postal address, government-issued identification details (for check-in verification), payment information processed securely through Razorpay, booking dates and preferences, and any special requests or messages you share with us.
Information Collected Automatically
When you visit our website, we automatically collect: your IP address and browser type, pages visited and time spent on our site, device information (type, operating system), referring website URL, and cookies and similar tracking technologies.
2. How We Use Your Information
We use the information we collect to process and confirm your bookings at OmAadi Villa, communicate with you about your reservation and our services, improve our website experience and service offerings, send you promotional offers and updates (only with your consent), comply with legal obligations and verify guest identity at check-in, process payments securely through our payment gateway, and respond to your inquiries and provide customer support.
3. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers who assist in operating our website and processing payments (such as Razorpay), law enforcement or regulatory authorities when required by law, and professional advisors such as lawyers and accountants as necessary.
4. Payment Security
All payment transactions are processed through Razorpay, a PCI-DSS compliant payment gateway. We do not store your credit card, debit card, or bank account details on our servers. Razorpay handles all payment data with industry-standard encryption and security measures.
5. Cookies
Our website uses cookies to enhance your browsing experience. Cookies are small data files stored on your device that help us remember your preferences, understand how you use our site, and improve our services. You can control cookie settings through your browser preferences. Disabling cookies may affect certain functionality of our website.
6. Data Retention
We retain your personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy, or as required by applicable law. Booking records are retained for a minimum of 3 years for accounting and legal compliance purposes.
7. Your Rights
You have the right to access the personal information we hold about you, request correction of inaccurate information, request deletion of your personal data (subject to legal obligations), opt out of marketing communications at any time, and withdraw consent where processing is based on consent.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies before providing any personal information.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this page periodically.
10. Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:
OmAadi Villa – Family Nature Farm
VIP Road, Raipur, Chhattisgarh 492001
Email: info@omaadivilla.com
Phone: +91 7000172688